Shipping & Delivery Policy

Shipping & Delivery Policy

6.1 Standard Delivery Times We aim to dispatch and deliver your order within 2 to 7 business days from the date you place your order, subject to stock availability. 6.2 Delivery Address Deliveries are made by our selected courier partners to the address provided during checkout. For local South African deliveries, someone must be available to accept and sign for the parcel. For SADC regional deliveries, goods may be dropped at the courier’s local office. 6.3 International Shipping We cover the main freight costs for international orders. However, you are responsible for any import duties, taxes, VAT, and customs clearance fees in your country. 6.4 Delayed Deliveries If we are unable to deliver within the stated 2–5 business days, we will notify you by email and arrange a new delivery date that suits you. 6.5 Partial / Instalment Deliveries We reserve the right to send your order in multiple shipments if not all items are available at the same time. 6.6 Risk and Ownership All goods remain at our risk until they are signed for by you or an authorised person at the delivery address. Once signed for, responsibility passes to you. 6.7 Inspection on Delivery Please inspect the condition and quantity of your items immediately upon delivery.

If the packaging or goods appear damaged, refuse delivery and contact us straight away so we can arrange a replacement. Signing for the parcel as “Unchecked”, “Not Checked”, or similar is not accepted and may affect any claim.

6.8 Proof of Delivery All deliveries must be signed for by a person aged 18 years or older. If no suitable person is available, the courier may return the parcel to us or hold it at their depot. 6.9 Dispatch Notification You will receive an email notification once your order has been dispatched, including tracking information where available. 6.10 Delivery Appointments While we will try to accommodate any specific delivery date or time you request, all delivery times are estimates only. We are not liable for any costs or inconvenience caused by late or missed deliveries. 6.11 Direct Manufacturer Deliveries Some items are shipped directly from the manufacturer. In these cases, the manufacturer will contact you to arrange delivery and their own delivery terms will apply. 6.12 Bulky or Heavy Items Larger or heavier motorcycle parts may take slightly longer to deliver. Estimated delivery times will be provided at the time of ordering. 6.13 Time Not Guaranteed Any delivery times shown on the website or order confirmation are estimates only. Time is not of the essence in our delivery obligations.